Pingly FAQ — Pricing, Privacy & How the App Works
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Frequently asked questions

Everything you need to know about Pingly — how it works, what it costs, and how we keep your data safe. Can't find your answer? Reach out on the Contact page.

What is Pingly?

Pingly is an AI productivity app for iPhone and Android, built in Stockholm, Sweden. It brings your mail, calendar, notes, news on the topics you follow, stocks and live scores into one calm daily brief, and you can ask the built-in assistant about any of it in plain language. The app is available in English, Swedish and Spanish and is published by Pingly App Limited.

How does Pingly work?

Simply tell Pingly what matters to you. Our AI continuously searches, filters, and summarizes relevant information to create a personalized daily feed without the noise.

How is Pingly's Utility mode different from a regular calendar app?

A calendar app shows your meetings. Utility mode shows your whole day: an AI summary of what matters today, your calendar, reminders and shopping list, mail that needs attention, tips, stocks, live scores and news on your topics, laid out in the same fixed blocks every morning so nothing shifts around. Pingly doesn't replace your calendar; it reads your Google or iCloud calendar and puts it in context with everything else. When you'd rather talk than scan, one tap switches to Chat mode.

Can Pingly's AI read my email automatically?

Only if you connect an account, and only to help you. You choose whether to connect Gmail or Outlook (signed in securely via OAuth, so Pingly never sees your password) or iCloud Mail (via an app-specific password). Once connected, Pingly's AI reads message headers and snippets together with your calendar to write your daily brief and answer your questions. Google user data is never sold, never used for advertising and never used to train general AI models, and you can disconnect an account, or delete everything by deleting your account, at any time.

What's the difference between Topics and Keywords?

Topics organize your interests into categories, while Keywords are the specific things you want Pingly to monitor. For example: Topic — Football. Keywords — Arsenal, Premier League, Bukayo.

Where does the information come from?

Pingly collects publicly available information from trusted news websites, company announcements, blogs, and reliable publications. Whenever possible, you can open the original source to read more.

Does Pingly use AI?

Yes. AI powers Pingly's searching, filtering, summarizing, and question-answering, making it easier for you to stay informed.

Why am I not seeing any updates?

This usually means your keyword is too broad, there are no recent updates, or it needs to be more specific. Try adding a person, company, team, location, or exact subject to improve the results.

Can I ask Pingly questions?

Yes. Pingly's AI assistant can answer questions, summarize information, organize your day, and brainstorm ideas — and much more.

Is my data private and secure?

Yes. Your personal Topics, Keywords, and account information remain private and protected. We use secure systems to safeguard your account and continuously work to keep your data safe from unauthorized access, in line with applicable data-protection regulations.

Is Pingly free?

Yes. Pingly offers a one-month free trial, with Premium subscriptions available for more Topics, Keywords, AI usage, and additional features.

Can I cancel my subscription anytime?

Yes. You can upgrade, downgrade, or cancel your subscription whenever you like.

Are my payments secure?

Yes. Payments are handled through trusted and secure payment providers to protect your financial information during every transaction.

How can I contact support?

Visit the Help & Support section inside the app, or the Contact page on our website. Our team will be happy to help with any questions or feedback.

How is Pingly different from Feedly or Superhuman?

Feedly is built for reading RSS feeds; Superhuman is built purely for fast email. Pingly combines mail, calendar, and AI-tracked topics in one surface. See the full Pingly vs Feedly and Pingly vs Superhuman comparisons.

Can Pingly summarize my Gmail inbox and calendar?

Yes — connect Gmail or Outlook and Pingly builds a daily brief from your mail and calendar, plus a conversational AI you can ask anything. See how the AI inbox assistant works.

Can I track a specific person, company, or competitor?

Yes — describe who or what matters to you in plain language, and Pingly's AI monitors public news for it automatically. See how Topics & Keywords tracking works.

Do you have guides on staying informed without app overload?

Yes — see the Pingly blog for practical guides on daily AI briefings, tracking competitors, and cutting down on app switching.

Still have questions?

Download Pingly, or get in touch and we'll help you out directly.

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