Frequently asked questions

Pingly is your personal AI-powered information hub. It gathers updates about news, people, brands, companies, sports teams, and topics you care about — all in one place.

Simply tell Pingly what matters to you. Our AI continuously searches, filters, and summarizes relevant information to create a personalized daily feed without the noise.

Topics organize your interests into categories, while Keywords are the specific things you want Pingly to monitor. For example: Topic — Football. Keywords — Arsenal, Premier League, Bukayo.

Pingly collects publicly available information from trusted news websites, company announcements, blogs, and reliable publications. Whenever possible, you can open the original source to read more.

Yes. AI powers Pingly's searching, filtering, summarizing, and question-answering, making it easier for you to stay informed.

This usually means your keyword is too broad, there are no recent updates, or it needs to be more specific. Try adding a person, company, team, location, or exact subject to improve the results.

Yes. Pingly's AI assistant can answer questions, summarize information, organize your day, and brainstorm ideas — and much more.

Yes. Your personal Topics, Keywords, and account information remain private and protected. We use secure systems to safeguard your account and continuously work to keep your data safe from unauthorized access, in line with applicable data-protection regulations.

Yes. Pingly offers a one-month free trial, with Premium subscriptions available for more Topics, Keywords, AI usage, and additional features.

Yes. You can upgrade, downgrade, or cancel your subscription whenever you like.

Yes. Payments are handled through trusted and secure payment providers to protect your financial information during every transaction.

Visit the Help & Support section inside the app, or the Contact page on our website. Our team will be happy to help with any questions or feedback.